Terms and Conditions for Creatoz SaaS

Last Updated: June 07, 2025

1. Introduction

Welcome to Creatoz, a Software-as-a-Service ("Service") provided by [Your Company Name]. Creatoz includes the following modules: Enterprise Resource Planning (ERP), Human Resource Management System (HRMS), Customer Relationship Management (CRM), and Project Management System (PMS). These Terms and Conditions ("Terms") govern your access to and use of the Service. By accessing or using Creatoz, you agree to be bound by these Terms and applicable Indian laws, including the Information Technology Act, 2000 ("IT Act") and its amendments. If you do not agree, you may not use the Service.

2. Definitions

  • "Service": Refers to the Creatoz SaaS platform, including its ERP, HRMS, CRM, and PMS modules.
  • "User": Any individual or entity who accesses or uses the Service.
  • "Subscriber": An entity or individual who has subscribed to the Service under a paid or free plan.
  • "Content": Data, information, or materials uploaded, stored, or processed through the Service.
  • "We/Us/Our": Refers to [Your Company Name], the provider of Creatoz.
  • "Intellectual Property": Includes software, code, designs, documentation, trademarks, and other proprietary assets of Creatoz protected under Indian and international laws.

3. Eligibility

To use the Service, you must:

  • Be at least 18 years old or have legal authority to enter into contracts under Indian law.
  • Provide accurate and complete information during registration, as required under Section 43A of the IT Act for reasonable security practices.
  • Comply with all applicable Indian laws, including the IT Act, 2000, and the Indian Contract Act, 1872.

4. Subscription and Access

4.1 Subscription Plans

Creatoz offers various subscription plans (free or paid) that include access to one or more modules (ERP, HRMS, CRM, PMS). Details of plans, features, and pricing are available on our website.

4.2 Account Creation

You must create an account to access Creatoz. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account, as per Section 43 of the IT Act.

4.3 License

We grant you a non-exclusive, non-transferable, revocable license to use the Service and its modules in accordance with these Terms and your subscription plan.

5. Fees and Payment

  • Subscription fees are non-refundable except as provided in these Terms or required by Indian law.
  • Fees are billed in advance on a monthly or annual basis.
  • Late payments may result in suspension or termination of access.
  • All fees are exclusive of applicable taxes, including GST.

6. User Responsibilities

6.1 Acceptable Use

You agree not to:

  • Use Creatoz for any illegal or unauthorized purpose
  • Attempt to gain unauthorized access to the Service
  • Upload malicious code or harmful content
  • Reverse-engineer or decompile any part of the Service

7. Data Protection and Privacy

  • We implement reasonable security practices as mandated under Section 43A of the IT Act
  • Regular backups are performed, but you are responsible for maintaining your own backups
  • We comply with applicable data protection laws, including the IT Act and GDPR
  • Certain data may be stored and processed within India as required by law

8. Intellectual Property

Creatoz, including all its modules, software, and designs, is owned by [Your Company Name] and protected under Indian and international intellectual property laws. Unauthorized use or reproduction is strictly prohibited.

9. Compliance with Indian Laws

  • We comply with the IT Act, 2000 and its amendments
  • We follow Intermediary Guidelines and Digital Media Ethics Code Rules, 2021
  • Your rights under the Consumer Protection Act, 2019 are acknowledged
  • Grievance redressal procedures are in place as per IT Rules, 2021

10. Termination

We may suspend or terminate your access for non-payment, violation of Terms, or suspected illegal activity. Upon termination, you will lose access to the Service, and we may delete your Content after a reasonable period.

11. Limitation of Liability

To the maximum extent permitted by Indian law, [Your Company Name] shall not be liable for any indirect, incidental, or consequential damages arising from your use of Creatoz. Our total liability shall not exceed the fees paid by you in the preceding 12 months or INR 1,00,000, whichever is lower.

12. Governing Law

These Terms are governed by the laws of India. Any disputes shall be resolved exclusively in the courts of [Your City], India.

Contact Information

For questions about these Terms or to report grievances, contact us at:

  • Email: [Your Support Email]
  • Grievance Officer: [Your Grievance Officer Email]
  • Address: [Your Company Address]
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