Creatoz Suite - Enterprise Business Management Platform
Last Updated: December 08, 2025 | Version 2.0At Creatoz Intelligence, we are committed to protecting your privacy and ensuring the security of your personal and business data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our services. By using Creatoz Suite, you consent to the practices described in this policy.
This Privacy Policy ("Policy") describes how Creatoz Intelligence ("Company," "We," "Us," "Our"), operating the Creatoz Suite platform, collects, uses, processes, stores, and protects information obtained from users ("You," "Your," "User") of our software-as-a-service platform.
Creatoz AI Engine and Creatoz Software are proprietary products of Garcia Thomas under Garcia Thomas Innovations, exclusively licensed and managed by Creatoz Intelligence.
This Policy applies to:
We collect information that you voluntarily provide when using our services:
| Category | Data Types | Purpose |
|---|---|---|
| Account Information | Name, email, phone number, password, company name, designation | Account creation and authentication |
| Business Information | Company details, GST number, PAN, business address, industry type | Service customization and compliance |
| Employee Data | Employee records, attendance, payroll, performance data | HRMS module functionality |
| Customer Data | Customer contacts, leads, sales records, support tickets | CRM module functionality |
| Financial Data | Invoices, expenses, transactions, bank details | Finance module functionality |
| Payment Information | Credit/debit card details, UPI, billing address | Subscription payments (processed by payment gateways) |
When you use our platform, we automatically collect:
We may receive information from:
We use your information for the following purposes:
We process your personal data based on the following legal grounds:
Note: You may withdraw consent at any time for processing based on consent. This will not affect the lawfulness of processing before withdrawal.
We do not sell your personal data. We may share your information with:
We may disclose information when required by:
In the event of a merger, acquisition, or sale of assets, your data may be transferred to the acquiring entity with prior notice.
We may share data with third parties when you explicitly authorize such sharing through integrations or features.
Important: All third-party service providers are bound by data processing agreements and are required to maintain confidentiality and security of your data.
Your data is stored on secure servers located in India. For certain services, data may be processed in other jurisdictions with adequate data protection measures.
We implement comprehensive security measures including:
| Data Type | Retention Period |
|---|---|
| Account Data | Duration of account + 90 days after deletion |
| Business/Operational Data | Duration of subscription + 90 days |
| Financial Records | 7 years (as per Indian tax laws) |
| Log Data | 12 months |
| Backup Data | 30 days after primary deletion |
| Marketing Preferences | Until consent is withdrawn |
You have the following rights regarding your personal data:
Request a copy of your personal data we hold
Correct inaccurate or incomplete data
Request deletion of your personal data
Receive your data in a portable format
Limit how we process your data
Object to certain processing activities
Withdraw previously given consent
Lodge complaint with supervisory authority
To exercise any of these rights, please contact us at privacy@creatoz.com. We will respond within 30 days.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Required for platform functionality, authentication, security | Session / 24 hours |
| Preference Cookies | Remember your settings and preferences | 1 year |
| Analytics Cookies | Understand usage patterns and improve services | 2 years |
| Performance Cookies | Monitor platform performance and errors | 30 days |
You can control cookies through your browser settings. Note that disabling essential cookies may affect platform functionality.
We currently do not respond to "Do Not Track" browser signals. However, you can opt out of analytics tracking through your account settings.
Creatoz Suite is designed for business use and is not intended for children under 18 years of age. We do not knowingly collect personal information from children.
If we become aware that we have collected data from a child under 18, we will take steps to delete such information promptly. If you believe we have collected information from a child, please contact us immediately.
Your data is primarily stored and processed in India. When data is transferred internationally, we ensure:
Our platform may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties.
When you connect third-party integrations (Google, Microsoft, payment gateways, etc.), their respective privacy policies apply to data shared with them.
We recommend reviewing the privacy policies of any third-party services before connecting them to your account.
In the event of a data breach that affects your personal information:
We may update this Privacy Policy from time to time. When we make changes:
This Privacy Policy complies with applicable data protection laws including:
For privacy-related questions, concerns, or to exercise your rights, please contact:
Response Time: We aim to respond to all privacy-related inquiries within 30 days.